शिपिंग नीति

Last Updated: July 11, 2026

Thank you for shopping with Apna Hardware Store. We are committed to delivering your orders safely and on time. Please read our shipping policy below.

Order Processing

  • All orders are processed within 1–2 business days.
  • During sales, festivals, or periods of high order volume, processing may take up to 3 business days.
  • Orders are processed from Monday to Saturday (excluding Sundays and public holidays).
  • Once your order has been dispatched, you will receive an email and Whatsapp containing your tracking details.

Shipping Charges

  • Free Shipping is available on all orders above ₹200 across India.
  • A flat shipping fee of ₹99 applies to orders below ₹200.
  • Any applicable shipping charges will be clearly displayed during checkout before payment.

Estimated Delivery Time

Delivery timelines begin after your order has been dispatched.

Location Estimated Delivery Time
Ahmedabad 1 Business Day
Gujarat 2–3 Business Days
Rest of India 4–7 Business Days
Remote & North-East Regions 5–10 Business Days

Please note that delivery timelines are estimates and may vary due to weather conditions, public holidays, courier delays, or other unforeseen circumstances.

International Shipping

We currently ship to selected international destinations, including USA and Canada.

Estimated delivery time:

  • 7–15 Business Days

International customers are responsible for any customs duties, import taxes, or other charges imposed by their country's customs authorities.

Order Tracking

Once your order has been shipped, you will receive a confirmation email and Whatsapp containing your tracking number.

You can track your shipment using the tracking link provided.

Delivery Attempts

Our courier partners generally make up to three delivery attempts.

If delivery cannot be completed due to the customer's unavailability or an incorrect/incomplete address, the shipment may be returned to us.

Additional shipping charges may apply for re-dispatching returned orders.

Incorrect Shipping Address

Customers are responsible for providing complete and accurate shipping information.

Apna Hardware Store shall not be responsible for delays or failed deliveries resulting from incorrect or incomplete addresses provided during checkout.

Lost or Damaged Shipments

If your package arrives damaged, tampered with, or if any item is missing:

  • Please take clear photos and/or an unboxing video immediately.
  • Contact us within 48 hours of delivery.

If your shipment is lost during transit, please contact us within 7 days of the expected delivery date. We will coordinate with the courier partner to investigate and resolve the issue as quickly as possible.

Delivery Delays

While we strive to deliver all orders within the estimated time, delays may occasionally occur due to:

  • Weather conditions
  • Natural disasters
  • Public holidays
  • Courier operational issues
  • Government restrictions
  • Remote delivery locations

We appreciate your patience in such situations.

High-Value Orders

For certain high-value orders, our courier partner may require:

  • OTP verification
  • Signature upon delivery

to ensure secure delivery.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Apna Hardware Store

📧 Email: arihantnishil@gmail.com

📞 Phone: +91 94290 05629

🌐 Website: https://www.apnahardwarestore.com