Terms of service

Last Updated: July 11, 2026

Welcome to Apna Hardware Store. By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.

1. General

These Terms of Service govern your use of www.apnahardwarestore.com and the purchase of products offered through our website.

We reserve the right to modify these Terms at any time. Any updates will be posted on this page and will become effective immediately upon publication.

2. Eligibility

By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

3. Products & Pricing

We strive to ensure that all product descriptions, images, specifications, and prices are accurate.

However:

  • Product colours or packaging may vary slightly from the images displayed.
  • Specifications may change due to manufacturer updates.
  • We reserve the right to correct any pricing or typographical errors without prior notice.

4. Orders

All orders are subject to acceptance and availability.

We reserve the right to:

  • Cancel any order suspected of fraud or misuse.
  • Refuse service to anyone where required by law or company policy.
  • Limit quantities purchased per customer or order.

If an order is cancelled after payment has been received, the applicable refund will be processed according to our Refund Policy.

5. Payments

We accept the payment methods displayed during checkout.

Orders will be processed only after successful payment confirmation, except for eligible Cash on Delivery (COD) orders.

6. Cash on Delivery (COD)

  • COD is available only for eligible PIN codes.
  • We reserve the right to disable COD for selected products, locations, or high-value orders.
  • Orders may require phone, WhatsApp, or OTP verification before dispatch.
  • Repeated refusal or fake COD orders may result in the customer being restricted from placing future COD orders.

7. Shipping & Delivery

Shipping timelines, charges, and delivery conditions are governed by our Shipping Policy.

While we make every effort to deliver orders on time, delivery dates are estimates and are not guaranteed.

8. Returns & Refunds

Returns, replacements, cancellations, and refunds are governed by our Refund & Return Policy.

Please review that policy before placing an order.

9. Warranty

Warranty, where applicable, is provided by the product manufacturer unless otherwise specified.

Apna Hardware Store does not provide additional warranties beyond those offered by the manufacturer, unless explicitly stated.

10. Intellectual Property

All content on this website, including text, images, graphics, logos, product descriptions, and website design, is the property of Apna Hardware Store or its licensors.

No content may be copied, reproduced, or used without prior written permission.

11. Prohibited Use

You agree not to:

  • Use the website for any unlawful purpose.
  • Attempt to interfere with the website's security or functionality.
  • Copy or misuse website content.
  • Submit false, misleading, or fraudulent information.

12. Limitation of Liability

Apna Hardware Store shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or the purchase of products.

Our maximum liability shall not exceed the amount paid for the relevant order.

13. Force Majeure

We shall not be held responsible for delays or failure to perform our obligations due to events beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Floods
  • Fire
  • Pandemic
  • Government restrictions
  • Labour strikes
  • Transport disruptions
  • Courier delays

14. Governing Law

These Terms of Service shall be governed by the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the competent courts in Ahmedabad, Gujarat.

15. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Apna Hardware Store

📧 Email: arihantnishil@gmail.com

📞 Phone / WhatsApp: +91 94290 05629

🌐 Website: https://www.apnahardwarestore.com